Here are the steps to "release" your card, dissociating it with the current email address. ​

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1. Download the Mobilo App from the Apple Store or Google Play Store or visit our web portal at: https://app.mobilocard.com/#/.

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2.Once you log in, go to the cards menu: 

3. Click on the card you wish to release, and then on the Card Admin tab, as shown below:

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4.Click on Release.

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*Releasing the card will remove all the prior contact information, and that card will no longer be associated with the previous email address.

*After release, tapping the card or scanning the QR code will bring up a blank signup form. Add the new cardholder's email address and details there. The card will then be assigned to the new address, and a login email will be sent out to the new cardholder.

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If you want to release an employee's card as an Admin click here for instructions.

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Still Need Help? 

‍Contact us at Support@mobilocard.com