Here are the steps to "release" your card, dissociating it with the current email address.
1. Download the Mobilo App from the Apple Store or Google Play Store or visit our web portal at: https://app.mobilocard.com/#/.
2.Once you log in, go to the cards menu:
3. Click on the card you wish to release, and then on the Card Admin tab, as shown below:
4.Click on Release.
*Releasing the card will remove all the prior contact information, and that card will no longer be associated with the previous email address.
*After release, tapping the card or scanning the QR code will bring up a blank signup form. Add the new cardholder's email address and details there. The card will then be assigned to the new address, and a login email will be sent out to the new cardholder.
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Contact us at Support@mobilocard.com
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