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How to Release a Card

How to Release a Card

Here are the steps to "release" your card, dissociating it with the current email address. ​

1. Download the Mobilo App from the Apple Store or Google Play Store or visit our web portal at:

2.Once you log in, go to the cards menu: 

card button

3. Click on the card you wish to release, and then on the Card Admin tab, as shown below:

card admin tab

4.Click on Release.

*Releasing the card will remove all the prior contact information, and that card will no longer be associated with the previous email address.

*After release, tapping the card or scanning the QR code will bring up a blank signup form. Add the new cardholder's email address and details there. The card will then be assigned to the new address, and a login email will be sent out to the new cardholder.

If you want to release an employee's card as an Admin click here for instructions.

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