If you are accessing the Site as part of a subscription held by your employer or affiliated organization (your “Employer”), any enterprise agreement or addendum executed by your Employer with Mobilo (an “Enterprise Agreement”) will override these Terms to the extent they conflict. If your Employer did not execute a separate Enterprise Agreement, you acknowledge and agree that you are executing these Terms on behalf of your Employer, and not yourself individually, and you represent and warrant that you have authority to do so.
Mobilo resides in and provides services from the United States. The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
Provided that you are eligible to use the Site, you are granted a limited, personal, non-commercial, non-transferable, non-sublicensable, revocable, non-exclusive license to access and use the Site in object-code form in conformance with its available functionalities. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.
If you violate any of the foregoing restrictions, your right to use the Site will cease immediately.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).
On the Site, we offer Cards and other physical hardware and products from time to time (collectively, “Products”).
We make every effort to display as accurately as possible the colors, features, specifications, and details of the Products. However, we do not guarantee that the colors, features, specifications, and details of the Products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the Products. All Products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any Products at any time for any reason. Prices for all Products are subject to change.
Mobilo warrants that the Products will technically function in conformance with their written specifications, except where any non-conformance arises from (a) ordinary wear-and-tear, or (b) your failure to comply with these Terms (the “Limited Warranty”). This Limited Warranty will go into effect with respect to any Product as of the date such Product is purchased and up until: (a) the date that is twenty-four (24) months after the date such Product is purchased, (b) your breach or violation of any obligation or restriction under these Terms, or (c) your disassembly or modification of any Product without Mobilo’s prior written consent (the “Warranty Period”). The Limited Warranty excludes damage resulting from abuse, accident, modifications, unauthorized repairs, or other causes that are not defects in materials and workmanship.
If a defect arises during the Warranty Period, Mobilo, at its option, will (a) repair the product at no additional charge to you, or (b) exchange the Product with a new Product or with a used Product of equivalent functionality. To the fullest extent permitted by law, the foregoing constitute your sole remedies in connection with any breach or violation of the Limited Warranty. THE FOREGOING LIMITED WARRANTY IS NOT INTENDED TO MODIFY OR OVERRIDE OUR CANCELLATION AND REFUND POLICY DETAILED BELOW.
Mobilo does not warrant, represent or undertake that it will be able to repair or replace any Product under the Limited Warranty without risk to or loss of information or data stored in connection with the Product. In no event shall Mobilo be liable for loss or damage caused by factors beyond Mobilo’s reasonable control.
To obtain warranty service, contact Mobilo at email@example.com at any time during the Warranty Period. Proof of purchase may be required to verify eligibility. All claims made under the Limited Warranty will be governed by the terms set out in this Section.
If you purchase any Products, subscribe to any service, or make any other purchases on or in connection with the Site (individually, a "Purchase" and collectively, "Purchases"), you agree: (i) to provide current, complete, and accurate purchase and account information for all Purchases made via the Site, (ii) that we may retain (through our service providers) any such payment information, including, but not limited to all debit and credit card information provided in connection with any Purchase and that no additional notice or consent is required to use the payment information you provide, and (iii) to be bound by the terms and conditions and privacy policies of our third party service providers for payment services (e.g., card acceptance, merchant settlement, and related services). You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, and hereby consent and authorize Mobilo to share any information and payment instructions you provide with one or more third party service provider(s) so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in U.S. dollars.
We accept the following forms of payment:
You agree to pay all charges at the prices then in effect for your Purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order.
We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.
We reserve the right to refuse any order placed through the Site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
This Cancellation and Refund Policy describes how we manage cancellations and refunds for Products and Software.
We do not accept returns. In the event you cancel your Subscription, the Subscription will be disabled at the end of the applicable Subscription term. Any corresponding Products can be then taken to the nearest recycling center. See below for more information regarding Subscription cancellation.
Except as outlined below, purchases of Products are non-refundable.
If you are having trouble activating your Product or tapping to compatible phones and you would like to request a refund or replacement, please contact our team at firstname.lastname@example.org. Typically, all issues can be resolved with some helpful troubleshooting tips from the team.
If you have successfully activated your Product and are experiencing issues tapping to a compatible device after you’ve contacted email@example.com, you may be eligible for a refund. Once approved for a refund, we will send you an email notifying you that we have refunded your purchase. Your refund will then be processed, and a credit will automatically be applied to your credit card or original method of payment within 5-7 business days.
Late or missing refunds (if applicable)
If you haven’t received a refund within 5-7 business days or notification, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Price matching for sales and promotions
If you place an order and a promotion is offered shortly after, you may contact us to have us price match that promotion. We will honor promotions published after an order is made in our sole discretion.
We do not accept exchanges except as stated below. In the event a replacement is requested and approved, replacements will be a like-for-like product or similar specification up to a maximum of your original product purchase price paid in the rare occasion a purchased product is discontinued.
If you have a product that is no longer available, we shall provide you with the next equivalent at no further cost.
You may be eligible for a replacement in the event of the following:
- Theft of product.
- Physical damage when received.
- Production errors (Typos, wrong material, wrong color) *Spelling, material and color must have been appropriately and timely provided during the design stage.
- Software malfunction – Chip.
- Products damaged in transit.
- Product does not adhere well to the phone or case.
- Product loses adhesive within the first 30 days of order being marked as delivered.
Replacements for damaged Products will only be honored if we receive notice within 48 hours of delivery, with photo proof if applicable.
You are not eligible for a replacement in the event of the following:
- Loss of product.
- Accidental or intentional damage.
- Any cosmetic damage (e.g. rust, scratches etc.) *after 30 days of receiving the product.
- Customer errors such as approving the print proofs without reviewing them.
For more information about our replacement and refund policies, if you have questions, or if you would like to make a complaint, please contact us by email at email@example.com.
Canceling Your Subscription
To cancel your Subscription, please go to https://buy.mobilocard.com/my-account/ and log in using the same email address and password you used to make the purchase.
Click on the 3rd tab called “Subscriptions”. Make sure you’re checking your active subscriptions and then click on “View”. You will see the details of your subscription. When you click on “Cancel” You’ll see the banner stating the subscription has been canceled. If you accidentally canceled your subscription, you are able to resubscribe.
If the status stays as “Pending Cancellation” please contact firstname.lastname@example.org
What happens after you cancel
When you cancel a Subscription, you’ll still be able to use your subscription for the time you’ve already paid.
For example, if you buy a one-year subscription on January 1st for $10 and decide to cancel your subscription on July 1st, you’ll have access to the subscription until December 31st.
You won’t be charged another yearly subscription of $10 the following January 1st.
Please keep in mind that if you cancel a user license subscription (teams), it will result in an organization's cards no longer working (deactivated) once the subscription period ends.
Your Subscription will continue until you cancel it, we suspend the services, or we stop providing access to the services. You may cancel your Subscription at any time by emailing us at email@example.com or via the interface described above; provided, that, any such cancelation will be effective at the end of your current annual or monthly billing period, and that cancelation will not result in any refund of prepaid fees.
We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with your Subscription or any other matter please contact us at firstname.lastname@example.org as soon as possible.
You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
As a user of the Site, you agree not to:
The Site may invite you to chat, contribute to, or participate in interactive functionalities, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or via the Site, including but not limited to trademarks, trade dress, logos, designs, slogans, text, links, writings, reviews, survey responses, video, audio, photographs, graphics, comments, suggestions, personal information, or other material (collectively, “Contributions”). Contributions may be viewable by other users of the Site and through third-party websites. As such, any Contributions you transmit may be treated as non-confidential and non-proprietary. When you create or make available any Contributions, you thereby represent and warrant that:
By posting your Contributions to any part of the Site or making Contributions accessible to the Site by linking your account from the Site to any of your social networking accounts, you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, modify, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions (including, without limitation, your image and voice) for any purpose, commercial, advertising, or otherwise, and to prepare derivative works of, or incorporate into other works, such Contributions, and grant and authorize sublicenses of the foregoing. The use and distribution may occur in any media formats and through any media channels.
This license will apply to any form, media, or technology now known or hereafter developed, and includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide. You waive all moral rights in your Contributions, and you warrant that moral rights have not otherwise been asserted in your Contributions.
We have the right, in our sole and absolute discretion: (1) to edit, redact, or otherwise change any Contributions; (2) to re-categorize any Contributions to place them in more appropriate locations on the Site; and (3) to pre-screen or delete any Contributions at any time and for any reason, without notice. We have no obligation to monitor your Contributions. You acknowledge that other users’ Contributions do not express the views of Mobilo and that other users’ Contributions may contain content that is defamatory, objectionable, obscene, or untrue. We disclaim all liability of any kind with respect to user Contributions.
As part of the functionality of the Site, you may link your account with online accounts you have with third-party service providers (each such account, a “Third-Party Account”) by either: (1) providing your Third-Party Account login information through the Site; or (2) allowing us to access your Third-Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third-Party Account. You represent and warrant that you are entitled to disclose your Third-Party Account login information to us or grant us access to your Third-Party Account, without breach by you of any of the terms and conditions that govern your use of the applicable Third-Party Account, and without obligating us to pay any fees or making us subject to any usage limitations imposed by the third-party service provider of the Third-Party Account. By granting us access to any Third-Party Accounts, you understand that (1) we may access, make available, and store (if applicable) any content that you have provided to and stored in your Third-Party Account (the “Social Network Content”) so that it is available on and through the Site via your account, including without limitation any friend lists and (2) we may submit to and receive from your Third-Party Account additional information to the extent you are notified when you link your account with the Third-Party Account. Depending on the Third-Party Accounts you choose and subject to the privacy settings that you have set in such Third-Party Accounts, personally identifiable information that you post to your Third-Party Accounts may be available on and through your account on the Site. Please note that if a Third-Party Account or associated service becomes unavailable or our access to such Third-Party Account is terminated by the third-party service provider, then Social Network Content may no longer be available on and through the Site. You will have the ability to disable the connection between your account on the Site and your Third-Party Accounts at any time. PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY SERVICE PROVIDERS. We make no effort to review any Social Network Content for any purpose, including but not limited to, for accuracy, legality, or non-infringement, and we are not responsible for any Social Network Content. You acknowledge and agree that we may access your email address book associated with a Third-Party Account and your contacts list stored on your mobile device or tablet computer solely for purposes of identifying and informing you of those contacts who have also registered to use the Site. You can deactivate the connection between the Site and your Third-Party Account by contacting us using the contact information below or through your account settings (if applicable). We will attempt to delete any information stored on our servers that was obtained through such Third-Party Account, except the username and profile picture that become associated with your account.
You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site or the Products (“Submissions”) provided by you to us are non-confidential and shall become our sole property. If Submissions contain any positive reviews of the Products or Site, you acknowledge and agree that we may use your name, image, and likeness in conjunction with such Submission in the promotion of the Products or Site. You acknowledge and agree that we shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.
We respect the intellectual property rights of others. If you believe that any material available on or through the Site infringes upon any copyright, trademark, or other proprietary right you own or control, please immediately notify us using the contact information provided below (a “Notification”). A copy of your Notification will be sent to the person who posted or stored the material addressed in the Notification. Please be advised that pursuant to federal law you may be held liable for damages if you make material misrepresentations in a Notification. Thus, if you are not sure that material located on or linked to the Site infringes your copyright, you should consider first contacting an attorney.
Mobilo will process notices of alleged infringement which it receives and will take appropriate action as required by the Digital Millennium Copyright Act (“DMCA”) and other applicable intellectual property laws.
To be effective, the Notification must be in writing and contain the following information:
The DMCA requires that notifications of claimed copyright infringement should be sent to:
IP INFRINGEMENT AGENT
THE DMCA AGENT SHOULD BE CONTACTED ONLY FOR THE PURPOSE OF NOTIFYING THE DMCA AGENT THAT YOUR WORK HAS BEEN USED OR COPIED IN A WAY THAT CONSTITUTES COPYRIGHT INFRINGEMENT AND SUCH INFRINGEMENT IS OCCURRING ON THE SITE.
ANY REQUEST, INQUIRY, OR COMMUNICATION SENT TO THE DMCA AGENT FOR ANY OTHER PURPOSE WILL NOT BE RESPONDED TO.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site or the Products without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site or the Products.
There may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to the Products, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.
THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE WILL BE AT YOUR SOLE RISK AND MAY HAVE AN UNINTENDED OR ADVERSE EFFECT ON THE DEVICE ON WHICH THE SITE IS ACCESSED OR DOWNLOADED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE, THE PRODUCTS, AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE SECURITY, ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THIS SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY, PROPERTY LOSS OR DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
IN NO EVENT WILL WE OR OUR AFFILIATES OR LICENSORS, SERVICE PROVIDERS, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, OR OTHER DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE OR PRODUCTS, EVEN IF FORESEEABLE AND IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING OR $100, WHICHEVER IS GREATER. IN NO EVENT WILL Mobilo, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BY LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH ANY CLAIM FOR LOSSES OR INJURIES RESULTING FROM EVENTS BEYOND ITS CONTROL INCLUDING, BUT NOT LIMITED TO, THE FOLLOWING: ACTS OF GOD; ACTS OF PUBLIC AUTHORITIES ACTING WITH ACTUAL OR APPARENT AUTHORITY; CRIMINAL ACTS OF THIRD PARTIES; THE APPLICATION OF SECURITY OR HEALTH-RELATED REGULATIONS IMPOSED BY ANY GOVERNMENT; WORK STOPPAGES OR OTHER LABOR DISPUTES; WAR, MILITARY ACTIONS OR POLICE ACTIONS; ACTS OF TERRORISM; CIVIL COMMOTIONS; OR DISRUPTIONS IN AIR OR GROUND TRANSPORTATION NETWORKS, SUCH AS WEATHER PHENOMENA AND NATURAL DISASTERS. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.
In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at: email@example.com
Lulu Systems, Inc.
3rd Floor #1021
New York, NY 10001