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Release or reassign your team's cards from the Admin Panel

Release or reassign your team's cards from the Admin Panel

You can reassign or release your team's cards via the Mobilo Card mobile app or our web portal at https://app.mobilocard.com/#/.


To do so, in the admin panel scroll to the bottom of the page and find the team member whose card you wish to reassign or release, and hit the edit button:



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Click on 'Mobilo Card(s)'



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Hit the gear icon


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And click on 'reassign' or 'release'.




*Releasing the card will remove all the prior contact information, and that card will no longer be associated with the prior email address.

*After release, when you tap the card or scan the QR code it will bring up a blank signup form. Add the new cardholder's email address and details in there. The card will then be assigned to the new address and a login email will be sent out to the new cardholder.


*Reassigning the card will allow you to assign the card to a new or existing account. You can input the new cardholder's details manually from the admin panel.

*After reassigning the information from the previous cardholder will be removed from the card.

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