If your information does not appear, it is likely that the QR is the problem and a we will happily send you a replacement card. Simply reach out to Support@Mobilocard.com
Device Compatibility:
If your QR code scans successfully but you have trouble with tapping your card/accessories, check to see if your device is compatible. Click here for a list of our compatible devices. Remember, even if a device is not NFC compatible, you can still use your QR code to share information.
Tapping Devices:
Mobilo Card uses NFC technology allowing you to share your information with a simple tap on a device. Take a look at the examples below showing you the “sweet spot” for tapping iPhone and Android devices.