Run QR code test

Scan the QR code on the back of your card.


If your information does not appear, it is likely that the QR is the problem and a we will happily send you a replacement card. Simply reach out to Support@Mobilocard.com

Device Compatibility:

If your QR code scans successfully but you have trouble with tapping your card/accessories, check to see if your device is compatible. Click here for a list of our compatible devices. Remember, even if a device is not NFC compatible, you can still use your QR code to share information.


Tapping Devices:

Mobilo Card uses NFC technology allowing you to share your information with a simple tap on a device. Take a look at the examples below showing you the “sweet spot” for tapping iPhone and Android devices.

iPhone:

- Make sure the phone is lit up before tapping
- Tap your card on the top of the phone with the QR code facing down.

Android:

- Make sure the phone is lit up before tapping
- Tap the your card on the back, center of the phone with the QR code facing the phone

Still Need Help?

Contact us at Support@mobilocard.com

See also

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