Sometimes you may need to test your card and see if everything looks good. Scan the QR code on the back of your card.
If your information does not appear, it is likely that the QR is the problem and a we will happily send you a replacement card. Simply reach out to Support@Mobilocard.com
Device Compatibility:
If your QR code scans successfully but you have trouble with tapping your card/accessories, check to see if your device is compatible. Click here for a list of our compatible devices. Remember, even if a device is not NFC compatible, you can still use your QR code to share information.
Tapping Devices:
Mobilo Card uses NFC technology allowing you to share your information with a simple tap on a device. Take a look at the examples below showing you the “sweet spot” for tapping iPhone and Android devices.
Still Need Help?
Contact us at Support@mobilocard.com