IMPORTANT: The following 2 criteria must be met to allow for a successful sync:
To enable this feature please follow these steps:
4. Once step 3 is completed the user will be automatically logged in to the app.
Frequently Asked Question (FAQ)
1. How to register the Mobilo Card app in Azure?
The first time Microsoft SSO - a pop up will appear with a request to be sent to Azure. An Azure user with global administrator access will need to access their account to approve this request.
2. Can Super Admins login with Microsoft SSO?
No
3. Can group admins login with Microsoft SSO?
Yes, it is enforced/necessary.
4. Can a user login with an email and password after Microsoft SSO has been enabled?
No. Microsoft SSO will be enforced on team members and group admins.
5. I do not have a teams card/license can I use Microsoft SSO?
No
6. If I have Microsoft SSO can I change my login email address?
No. Only super admins can change their login email address and manage their teams’ email addresses.
7. Can a team member with Microsoft SSO reset their password in Mobilo?
No.
Still need help? Contact us at support@mobilocard.com