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How to order a replacement card

How to order a replacement card

Ordering a replacement card for an existing employee is even easier than ordering the card the first time around.  

  1. Go to and purchase the new card.
  2. Then go to to design it, you can use your previous design by following the steps in this article.

Our design team will then create the new print proof for you to review. 

You may be eligible for a replacement free of charge in the event of the following:

- Theft of product.

- Physical damage when received.

- Production errors (Typos, wrong material, wrong color) *Spelling, material and color must have been appropriately and timely provided during the design stage.

- Software malfunction – Chip.

- Products damaged in transit.

- Product does not adhere well to the phone or case.

- Product loses adhesive within the first 30 days of order being marked as delivered.

Replacements for damaged products will only be honored if we receive notice within 48 hours of delivery, with photo proof if applicable.

Contact us for more information about our replacement and refund policies, if you have questions, or if you would like to make a request, please contact us by email at

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