If after tapping or scanning your QR code, you see the following sign up form, it means that your card was shipped unassigned:
Please add the cardholder's email address and details there. The card will then be assigned to the new email address and a login email will be sent out to the new cardholder.
IMPORTANT: The email address you enter will be the username to log into the Mobilo App and web version, app.mobilocard.com.
Need more assistance? Contact us at email@example.com
This article will help you if you are having issues with the link or the dropdown menu during the card design process.
In a recent update to improve our product, we experienced a bug related to your phone number's country code. The good news is, the bug is fixed! We need a small action from you, Here's what to do: