Before we can produce your card we first require you to review a print proof to ensure it 100% to your liking. We will only produce your card(s) once you have approved the proof(s).
We notify our customers, via email, once a print proof is available, however, you can always check the design status of your cards by:
IMPORTANT: if you accept a print proof the card(s) will automatically be sent to production. Therefore, if you typed a message and clicked "Accept" your chat will not be seen. If you require any change/edit (no matter how minor) please add your message in the text box and select "Reject" to ensure your message is received. The fastest and most efficient way to communicate your instructions and/or changes is via this design portal as it is direct with our designers.
Need further assistance? Contact us at email@example.com.
If you have received word that your print proof is available or you noticed your card is in the "Waiting for Approval" stage this article is for you.
If you have already submitted your card(s) to the design phase and need to upload a new file or want to communicate your instructions with the design team this article is for you.