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How to Review Print Proofs "Waiting for Approval"

How to Review Print Proofs "Waiting for Approval"

Before we can produce your card we first require you to review a print proof to ensure it 100% to your liking. We will only produce your card(s) once you have approved the proof(s).

We notify our customers, via email, once a print proof is available, however, you can always check the design status of your cards by:

  • Log in to order.mobilocard.com
  • Click "View" under Card Status
  • Click "Waiting for Approval"
  • Click the card set available
  • Click "Review" which will open a pop-up review box
  • Click "Download as PDF" to see an enlarged version of the mockup
  • Click through the different cardholder names at the top left hand side of the pop-up review box to toggle between different card mockups (you can skip this step if you only submitted 1 card to the design phase)
  • Choose to "Accept" if you believe the card is ready for production OR add a message in the text field if you need anything changed from the design itself to any text/content and click "Reject"

IMPORTANT: if you accept a print proof the card(s) will automatically be sent to production. Therefore, if you typed a message and clicked "Accept" your chat will not be seen. If you require any change/edit (no matter how minor) please add your message in the text box and select "Reject" to ensure your message is received. The fastest and most efficient way to communicate your instructions and/or changes is via this design portal as it is direct with our designers.

Need further assistance? Contact us at support@mobilocard.com.

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