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‘Configuration Link’ not working. 

‘Configuration Link’ not working. 

If you are having issues with the link or the dropdown menu during the card design process, please follow the steps below:


Instead of clicking on the 'Configuration Link' on the email you received, open an incognito/private window, and visit our order portal at Make sure to log in using the same email address that you used when placing your order.


*Make sure to fill out  the drop-down menus in order (from top to bottom) 

 Once you log in, click on ‘START DESIGN’, and select your 'Card Type' depending on your order you should see custom, wood, and/or metal, select your card and accessories (if applicable) on the ‘Card Variation’ field. Lastly, on the ‘Number of Employees’ field input the number of cards you want to design and print on this submission. 

Video about configuration link working



 Click on ‘NEXT’ and follow the steps in this article, to complete the design process

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